Refund policy
Return and Refund Policy – Koffi Digital Vault
Thank you for shopping with Koffi Digital Vault. Our mission is to empower creators and entrepreneurs with high-quality digital products — ready to use, customize, and resell.
Please review this policy carefully before purchasing.
📁 Digital Product Policy: All Sales Are Final
All items in our store are delivered digitally. Once your order is confirmed and the files have been accessed or downloaded, we do not offer refunds, returns, or exchanges.
We encourage you to review product descriptions, licensing terms, and any previews thoroughly before purchasing.
✅ Resell Rights Included
All products sold on Koffi Digital Vault include resell rights unless otherwise stated.
You are allowed to:
- Use the product for personal or business purposes
- Edit or customize files to fit your brand or audience
- Resell the product as-is or modified, under your own name or business
You may not claim full copyright ownership of the original template or asset unless it has been significantly modified.
⚠️ Download Issues or File Errors
If you experience any trouble accessing your downloads or believe you’ve received the wrong item, please reach out within 3 days of purchase.
Contact us at: info@thekofficollective.com
🔁 Policy Updates
Koffi Digital Vault reserves the right to update or modify this Return and Refund Policy at any time without notice. The latest version will always be posted on our website.
By purchasing from Koffi Digital Vault, you acknowledge that you understand and agree to this Return and Refund Policy.
Last Updated: August 5, 2025